We are sorry to hear that you did not receive the wash quality you expected. In situations like this, we always encourage our guests to notify the on-site team immediately. They will be happy to re-wash your vehicle and ensure you receive the best wash possible. This also gives the team a moment to make any needed adjustments to ensure your next visit will be hassle-free.
If you have not notified the team already, please stop by the wash or contact the Site Leader when you have a moment.